By accessing and using the services provided by City Experiences, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2.1. All bookings are subject to availability.
2.2. Full payment is required at the time of booking.
2.3. Cancellation policies vary by tour, ranging from 24 hours to 7 days before the tour start time.
2.4. Please check the specific tour details for the applicable cancellation policy before booking.
2.5. Cancellations made after the specified cancellation period are subject to a 50% cancellation fee.
2.6. No-shows will be charged the full amount.
3.1. Participants must arrive at the meeting point 15 minutes before the scheduled tour time.
3.2. City Experiences reserves the right to refuse participation if guests arrive late.
3.3. Participants must follow the guide's instructions and safety guidelines at all times.
4.1. City Experiences is not liable for any injury, loss, or damage to personal property during tours.
4.2. Participants are responsible for their personal belongings throughout the tour.
4.3. We recommend having appropriate travel insurance coverage.
5.1. City Experiences may take photographs during tours for promotional purposes.
5.2. By participating in our tours, you grant us permission to use these photographs.
5.3. If you wish to opt out, please inform your guide at the start of the tour.
6.1. All prices are in Euros and include applicable taxes.
6.2. We accept major credit cards and cash payments.
6.3. Prices are subject to change without notice.
7.1. City Experiences reserves the right to modify tour itineraries due to weather, safety concerns, or other circumstances.
7.2. In case of tour cancellation by City Experiences, a full refund or alternative date will be offered.
For any questions regarding these terms, please contact us at:
Email: cityexprome@gmail.com
Phone: +39 327 629 7801
Address: Via Baccina 30, Rome, Italy
Last updated: January 2025